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Created with Fabric.js 1.4.5 WORKPLACE ETIQUETTE As described by the Columbia University Center for Career Education. POSITIVE IMPRESSION S How you present yourselfto others speaks volumesin the workplace. Stand straight, make eye contact, and genuinely smile. Follow your office dress code and arrive early to work whenever possible. Kindness, courtesy, and thoughtfulness count. Try to look consistently pleasant and calm. INTERPERSONA L RELATIONS The way you treat people says a lot about you. Make a point to remember everyone's name and face. Assess how you treat your supervisors and peers and fix any behaviors that could be perceived poorly by others. Don't ask about other peoples' personal lives and don't share too much of your own. Respect others' personal space. COMMUNICATIO N Sometimes it's not what you say, but how you say it. Return phone calls and emails within 24 hours. Ask before putting someone on speakerphone and personalize yourvoicemail message. Make sure professional emails and memos are grammatically flawless. Don't overuse bold, italics, and funky fonts. Neverwrite something in an email or a note that you wouldn't sayto someone's face. WORK SPACE You may spend more waking hours at work than at home. Keep your space nice! Keep your space professional and neat with appropriate personal items. It's a reflection of you! Don't barge into coworkers' spaces. Knock lightly or gently make your presence known. Wait until you'reinvited to sit before sitting down. Limit personal phone calls, learn when and where it's appropriate to use your cell phone, and remember that smells and noise from food can be distracting. Follow these steps for a positive, advantageous career! ISABEL HANES - 3B
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