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Created with Fabric.js 1.4.5 If these hackers can steal a medical account, they can quickly sell that number to black marketers for a price up to ten times more than that of a stolen credit card. Then the black marketers may buy the account number to purchase medical supplies and drugs. Some enterprising black marketers will also create authentic looking medical cards to sell to the truly desperate who will use it to go to a clinic, dentist and chain store optometrist or even to seek critical care at an emergency room.The stolen medical accounts stay valid for months or years of time, until legitimate patients start getting invoices, which gives more time to the attacker to evade and carry out further activities. Medical companies have needed little fraud detection and therefore their detection and recovery instincts are not yet up to the challenge. Yet, solutions to reduce medical account fraud are technically straightforward. Simply demonetize the value of stolen medical account numbers by requiring two factor authentication prior to authorizing care delivery. Unfortunately, cyber security solutions are rarely, if ever, purely technical.First, the medical industry is woefully unprepared for these aggressive digital hyenas. Anti-fraud solutions will be difficultto deploy quickly or cheaply because we are living through the perfect storm in American medicine today. Medical care is provided via a patchwork of independent insurance companies, practitioners and hospitals. Every business interface is another watering hole for predators to hunt. Second, the industry is reeling from the impact of the Affordable Care Act and its requirements for electronic health record implementation by medical care providers and organizations. Third, ‘tis the seasonfor mergers and acquisitions. The resulting cost-cutting drills necessary to keep shareholders interested are wreaking havocon basic cybersecurity practices and processes. Collapsing the industry also means that the existing business systems are hooking up as rapidly as rowdy teenagers on spring break—with about the same attention to cybersecurity hygiene and protection.It’s unfortunate, but true. This won’t be the last time we witness a big hack into medical service providers. There’s going to be a lot more carnage and victims before the industry is ready and able to protect itself against cyber-based medical fraud like we saw at Anthem. “People and Medical firms need to be as vigilant about protecting and reviewing their medical data as they are/more than of their financial information.”
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