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Created with Fabric.js 1.4.5 Fit & Strong Attack on Bureaucracy! Impact Baseline Baseline 16,383 claims for 2014 Goods in Transit Change Implemented Impact Increase Claims Investigator approvallevel to £750 and Claims Manager levelto £5k (as of 09 Dec 2014) of claims (based on 2014figures) are now approved 'in-house'by the Claims team speeding up thepayment of genuine claims tocustomers and 99.8% Week 10 - Volumetric charging on locally cubed incompatible freight Minimum forecasted revenue gains from this project are As of week 11 we will start to see theactual gains so we can begin to track these against the forecasted numbers. Revenue Management improving the customer experience! War on Waste! £25k per week. Thiswill translate directly to the bottom line. Grow in SME Fix the Base Perfect Croydon Depot at theirAM team huddle. Building upfor a strong OPP service level. New TNT Direct Launched! Good progress with Perfect Depotcontinues and we are still seeingsteady OPP gains across all sites. Perfect Depot Progress Basildon Dom (+1.22 vs Baseline)Stansted Dom (+2.01 vs Baseline)Croydon Dom (+1.30 vs Baseline) 96.77% 94.41% 96.55% The "Go/No Go" meeting on the LeicesterRSLC was a success and its been decidedthat we will with total automatedrunning. This will enable full utilisation of the machinefrom week 11, improving efficiencies over time and speed up sortation. GO LIVE The pilot sites for Perfect Depot have seen sustainedimprovements even after the consultants have left.This demonstrates the success we are gaining from being completely self-reliant thanks to the C&EVP team. 3 month rollingYoY comparison Nov, Dec, Jan "Absenteeism % Working Time Lost over 12 months "Standard Working Hours Lost Overall Ops Luton Birmingham Overall Ops Luton Birmingham -16.57% 19.69% 44.32% 5.37% 4.55% -14.25% Priority Vertical Wins Through collaboration between KAM & SAM,using the vertical industry approach, we havegained a contract from Miriad, an automotiveaccount, with a spend of £520k PA. The second automotive win is ZF Services an automotivesupplier with a spend of These absence percentages imply that both Luton and Birmingham are sustainingimprovements in people being at work, in comparison to the Overall Operations. The standard working hours lost at both Luton and Birmingham have shownimprovements with more people actually at work in comparison to the overalloperation. Specifically, Birmingham has seen a significant increase in working hours. GO LIVE £416K PA. Culture & EVP The of the e-Commercesolution started this week! The firstbooking was made at 7:24am onMonday 2nd March! GO LIVE
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