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Created with Fabric.js 1.4.5 DESTINATION:Ritz-Carlton Millenia (Singapore)(Guest Relations Officer)DURATION OF STAY:March 2011 to May 2011As part of the Ritz-Carlton team that prides itselfon its exceptional service standard, my role as aGuest Relations Officer required me to create amemorable experience for each of my guests. Fromensuring smooth private in-room check-ins tohandling special requests, this idea of exceedingexpectations was one that guided my work. Allthese called for the ability to anticipate issues,identify possible "surprise opportunities", andexercise emotional maturity. This stint providedme the space to refine my interpersonal relationsskill set. DESTINATION:NUS-HPB Health Survey(On-the-ground Surveyor)DURATION OF STAY:May 2012 to August 2012During this collaborative survey on 'healthyageing' between the University and HPB,I conducted in-depth face-to-face interviewswith target households. Going beyond thetypical checking of boxes, the survey requiredconsiderable empathy due to the sensitivenature of the questions. Apart from theexperience of interacting with interviewees,this survey also offered me insights into theimportance of anticipating ground issues inproject planning. FROM NATIONAL UNIVERSITYOF SINGAPORE TO EXECUTIVES PROGRAMME (GENERALIST),SINGAPORE AIRLINES BOARDING TIME JULY 2015 BUSINESS CLASS GATE FLIGHT SEAT NO. SQ000 08 25A 572 x 4111144 x 822 J892J892J892J892J892J892J892 J892J892J892J892J892J892J892 J892J892J892J892J892J892J892J892J892J892 IMMIGRATION IMMIGRATION VISACLASS ADMITTED..............UNTIL..................... VISAS VISAS 3. 4. J892J892J892J892J892J892J892 J892J892J892J892J892J892J892 IMMIGRATION J892J892J892J892J892J892J892 J892J892J892J892J892J892J892 J892J892J892J892J892J892J892 J892J892J892J892J892J892J892 IMMIGRATION VISACLASS ADMITTED.........................UNTIL................................
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