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Created with Fabric.js 1.4.5 His Advice Job Shadowing a Manager Dusty Shephard When I asked Dusty what skills are needed to be a co-managerof a grocery store, he said a few things came quickly to mind. "Youhave to have common sense," he said first. "That's very important. Youalso have to be able to multitask and to visualize." When I asked what hemeant by 'visualize,' he said part of his job is to see a layout before making it.For example, he needs to see how certain items will look and fit on a shelf before trying to move it there. "It helps to see that in your mind before youmove a bunch of stock into a place where it won't fit," he explained.As for what traits are important to have, Dusty said only one needs to be of major importance: People Skills. "Working in retail forces you to be a people person, whether you are one or not off the clock." Dusty also said thatleadership and cooperation is very important in the workplace.While very few academic skills are needed to be a manager, Dusty mentionsthat he often uses math and simple reading skills on the job. What He Does The Average Day Education & Employment Skills Despite ranking fourth of his class, Dusty never attended college. He says he never desired to go and instead, pursued his career in Ingles because he had been doing it for two years and he enjoyed it. He mentioned that because he loved working, itdidn't feel like work. He began as a bagger for Ingles at sixteen, then gradually workedhis way up. He has been a cashier, bookkeeper (which handles money in the office),a scanning coordinator (hangs tags and makes sure items are priced correctly), a stocker,a Customer Service Manager, and has worked in departments such as dairy, meat, and produce. He says working in most departments has given him an insight into each employees line of work. He believes this is how to you make great employees. You must connect with them and respect them whether you are in a higher position or not.He has not received any continuing education for the job. Instead, he says he haslearned his skills by working 'first hand' in the company.The average salary for a co-manager is roughly $725 a week. That would be almost$35,000 a year. They work about 45 hours a week. The benefits include health insurance and a 401K. When asked if he believed the job was one with a good future, he said, "Yes. People will always need groceries." Dusty Shepherd is the Co-Manager at Ingles Markets. He has been with the company for over twenty years. He started as a bagger at sixteen and becausehe enjoyed the work, he pursued the career further, rather than go off tocollege. As co-manager, he is in charge of making schedules, ordering for the store, making sure products are put in the correct place and keeping up with products that come in and go out of the store. Dusty has been interested in management since he was sixteen. He stuck withthe work because he truly enjoyed it and because he had been doing it for solong. His first piece of advice to me was to expect hard work if I was going to bea manager. "You have to put in a lot of time and a lot of work," he says. "You haveto be able to oversee a lot of people at once and be able to calmly do that." It'sa stressful job because things change so much around the store that you areconstantly having to do something else.His second piece of advice is that it's worth it. He believes the best part about working in retail is the people you meet and the things you learn. He says it'snever boring where he works and that's what makes it fun. He also says thatwhile it is mostly fun, there are downfalls. The hours are often inconsistent dueto the fact that many people working are part-time and don't have a set schedule.Also, when one manager calls out of work, Dusty is the one who has to fill in. Overall, however, he does enjoy his work and thinks there are downfalls to every career. He says, "That's just part of being employeed." The average day for Dusty depends on what day of the week it is. For instance,on Saturdays, he works nights. During this time, he makes the schedule for the upcoming week. Our weeks run from Wednesday to Tuesday but the scheduleneeds to be made by Monday night so that it can be posted for employees to view.On Saturday and Tuesday nights, he has to order for HBC aisle, which stands for HairBeauty and Care. On any given day he may receive an order from the main officeto do a 'reset,' which is when product much be moved from one area to another. Many people don't know this but items in a store have to be placed in certain areas according to corporate orders. If products aren't in their desired places, stores can be fined. Dusty is in charge of making sure this doesn't happen. Most of Dusty's days consist of making sure the store runs smoothly. When our store manager can't make it to work, Dusty plays the role of the active manager on duty. Dusty checking stock (above) and making the schedule (left). Dusty putting in orders for the storeand checking emails. Dusty doing a rest for Vitamins on the HBCaisle. By: Allison Blankenship
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